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We provide advanced Voice of the Business ® (VoB) solutions to allow firms to truly understand the health and performance of their organization, allowing them to ignite revenues. VoB covers all three disciplines of Customer Insights, Employee Insights, and Competitive Insights, and turns the insights into intelligence that is strategic, unbiased, actionable, measurable, and repeatable.
|Our VoB solutions provide an unprecedented ability to support better decision-making and enable organizational agility by allowing key performance metrics to be identified and addressed, not in quarters or months, but in days or minutes. |
Our cloud solution dashboard, detailed reports, and proactive alerts allow organization-wide communication at your fingertips.
|VoB is one of the top goals driving today's organizations to remain successful and competitive. Click here to see some of our white papers, case studies, and other related articles to Customer, Employee, and Competitive insights.|
|VoB programs help companies reduce customer and employee turnover and improve sales, ultimately resulting in topline revenue growth. Let our clients explain why Market Awareness has earned an industry-leading 94% reference rating over the past 5 years.|
Market Awareness provides critical advanced Voice of the Business ® (VoB) intelligence needed to make more informed decisions and increase
corporate revenues. Unlock your true VoB and compete on
a whole new level in today's challenging economy.
Advanced VoB programs enable organizations to access the minds of their competition, employees, and buyers. The intelligence gathered in the process is used by numerous stakeholders within your organization
to develop strategic plans, marketing plans, launch new products,
train service personnel, and support sales conversations
and decision making.
|Companies successfully leveraging VoB programs within their customer management activities accomplish year-over-year performance gains, such as a 28.3% increase in annual company revenue, and 14.5% increase in customer satisfaction.|
Aberdeen Group 2012
Events as of May 25, 2013
News as of May 25, 2013
April 2013: VoB Featured Commercial